How to Complete Identity Verification

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Drew Davis
6 months ago

How to complete Identity Verification on the PlasBit website? A step-by-step guide

1. Log into your PlasBit account and click [Verification].

Verification Dashboard

2. Go to Identity Verification and Click [Activate].

Identity verification

3. Click [Confirm] on the pop-up window. Ensure that the information you provided corresponds exactly to the first and last names stated on the document.

Confirm

4. Enter your First and Last name exactly as it is spelled on your documents.

Then, select your country of residence.

Ensure this is the country you resin in, not the country that issued your document.

Click [Next]

*Please ensure that your country of residence and all the information entered is consistent with your ID documents.

Provide personal information

5. Click [Start Verification] to begin the process.

Start Verification

6. Next, please select the country of issuance for your documents.

Then, you will be presented with a list of documents accepted by your chosen country. Kindly choose the document that you possess.

Choose your document

7. Please follow the instructions for uploading images of your document. 

For specific documents, it is imperative to upload images of both the front and back sides.

Ensure that the Photos should clearly show the full ID document.

Submit

*There is also an option to upload documents directly from your device should you prefer to do so.

Should you choose to proceed using your mobile phone, kindly follow these steps:

Select [Get Secure Link].

Get link

You may now:

* Scan the QR code directly using your phone’s camera.

* Receive the link via SMS by entering your phone number.

* Manually copy and paste the link, forwarding it to your phone for easy access on your mobile device.

Each option will allow you to seamlessly open and engage with the necessary documents and selfie check on your mobile device.

Open On phone

Ensure that after clicking the link on your phone, you keep the corresponding window open on your computer until the process is completed.

Connect to phone

8. You’ll need to complete a liveness check. 

Note: Please enable camera access on your device.

Follow the instructions to take a video of yourself.

Do not wear hats, glasses, or use filters, and make sure that the lighting is sufficient.

Click on [Start Recording] and follow the on-screen instructions to capture a video of yourself.

start

Upon completion of the video, kindly select [Upload Recording].

finish

9. When finished, click [Submit Verification] to complete the process.

Submit

9. PlasBit will review your submitted data, typically completing this process within 10 minutes. 

Upon verification of your application, a notification email will be promptly sent to you.

  • You may attempt to complete the Identity Verification process up to 3 times per day. If your application has been denied 3 times within 24 hours, please wait 24 hours to try again or contact support.
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