Phone based attacks 

What is a phone based attack? 

A phone based attack (also known as SIM-swap or phone-port attack) occurs when an attacker has their target's phone number transferred to a mobile device under the attacker's control. Fraudsters can do this through a variety of means, including identity theft and socially engineering mobile-carrier customer support representatives. This type of attack is a threat to all accounts using SMS-based 2 step verification and any account that can be recovered using phone-based authentication.

How can I prevent a phone based attack?

To help protect your Plasbit account from this type of attack, we highly recommend utilizing a stronger form of 2 step verification such as Universal 2nd Factor (U2F) with a security key or Time-based one-time password (TOTP) with a mobile authenticator app such as Google Authenticator. To learn more about keeping your Plasbit account secure, please reference this helpful article on How to make my account more secure.